Responsible gambling

Responsible Gaming at Heats Casino

At Heats Casino, we're committed to providing a safe and enjoyable gaming experience for all our players. We understand that responsible gaming is an essential aspect of our business, and we're dedicated to helping you make informed choices about your gaming habits.

Setting Limits

To help you stay in control, we offer various tools to set limits on your account:

• Deposit Limits: Set a maximum amount you can deposit into your account per day/week/month.
• Time-Outs: Temporarily lock your account for a specified period to prevent excessive gaming.
• Self-Exclusion: Permanently close your account and exclude yourself from playing on our site.

Responsible Gaming Tools

We provide the following tools to support responsible gaming:

• Deposit History: View your transaction history to track your spending.
• Account Activity: Monitor your account activity, including login times, deposits, and withdrawals.
• Self-Assessment Test: Take a short quiz to assess your gaming habits and identify potential issues.

Supporting Organizations

While we don't provide direct links to organizations like SOS Joueurs/Spielerhilfe, we encourage you to seek help from responsible gaming support groups if you feel you need assistance. Our customer support team is also available to provide guidance on responsible gaming practices.

Additional Resources

For more information and advice on responsible gaming, please refer to the following resources:

• National Council on Problem Gambling (NCPG)
• Gamblers Anonymous
• European Alliance for Responsible Gaming (EARP)

Remember, responsible gaming is a collective effort. We're committed to working with you to provide a safe and enjoyable gaming environment.

If You Need Help

Don't hesitate to reach out if you need assistance or guidance on responsible gaming practices. Our customer support team is here to help:

• 24/7 live chat
• Email support
• Phone support (coming soon)

We're committed to helping you make informed choices about your gaming habits and ensuring a safe, enjoyable experience for all our players.